Destination

Camelleon Safaris – Privacy Policy

Effective Date

April 2025

Company Name

Camelleon Safaris

Location

Moshi, Tanzania

Contact

info@camelleonsafaris.com | +255 766 808 260

1: Introduction

At Camelleon Safaris, we are committed to protecting your privacy and ensuring your personal information is handled responsibly and securely. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with us—whether by booking a safari, contacting us online, or visiting our website.

2:  Information we Collect

We may collect and process the following personal information:
– Contact Information: Full name, email, phone number, mailing address
– Travel Information: Passport details, nationality, travel preferences, dietary or medical needs
– Payment Details: Billing address, payment method (note: we do not store credit card details)
– Communication Records: Emails, messages, or calls you make to us
– Website Usage Data: IP address, browser type, device information, and pages visited (for site analytics)

3: How We Use Your Information

We use the information we collect to:
– Process bookings and provide you with travel services
– Respond to inquiries and provide customer support
– Send booking confirmations, updates, and invoices
– Personalize your safari experience (e.g., dietary requests or medical needs)
– Comply with legal and regulatory obligations
– Improve our website and customer experience

4: Sharing of Information

Camelleon Safaris will never sell or rent your personal information.

 

We only share your data with:
– Trusted service providers (e.g., hotels, lodges, guides, transportation partners) to fulfill your safari experience
– Government authorities when legally required for permits, taxes, or security compliance
– Payment processors for transactions (we use secure third-party platforms)

 

All partners are required to respect the confidentiality of your data.

5: Data Storage and Security

We take strong precautions to keep your personal information secure:
– Secure servers and data encryption where applicable
– Restricted access to data within our team
– Periodic reviews of data protection practices

We only keep your data as long as necessary to fulfill the purpose for which it was collected or as required by law.

6: Your Rights

You have the right to:
– Request access to the personal data we hold about you
– Ask for corrections to inaccurate or incomplete data
– Request deletion of your data when it is no longer needed
– Object to or restrict processing of your data in certain circumstances

To exercise any of these rights, contact us at: info@camelleonsafaris.com

7: Cookies and Website Tracking

Our website may use cookies and similar technologies to:
– Improve user experience
– Analyze traffic and usage patterns
– Remember your preferences

You can modify your browser settings to block cookies, though some website features may not function correctly without them.

8: Third-Party Links

Our website may include links to third-party websites. Please note that we are not responsible for their privacy practices or content. We encourage you to review their privacy policies before submitting any data.

9: Updates to this Policy

We may update this Privacy Policy from time to time. All changes will be posted on our website with the updated effective date. We encourage you to review this page periodically.

10: Contact Us

For questions about this policy or how we handle your data, please contact:

Camelleon Safaris
Email: info@camelleonsafaris.com
Phone: +255 766 808 260
Address: P.O. Box 938, Moshi, Tanzania